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Payment Terms of Service

Effective Date: March 31, 2025

These Payment Terms of Service ("Payment Terms") govern the use of payment processing services provided by Design League ("Company," "we," "us," or "our") through PayPal. By making or receiving payments via PayPal on our platform, you agree to these terms, in addition to our Terms of Service and Privacy Policy.

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1. Payment Processing Through PayPal

  • Third-Party Processor: Payments on Design League are processed through PayPal. Users must comply with PayPal's User Agreement (PayPal's Terms) in addition to these terms.
  • Supported Payment Methods: PayPal allows payments via linked bank accounts, credit/debit cards, PayPal balance, and other PayPal-supported methods.
  • Currency & Conversions: Transactions will be processed in the currency selected at checkout. Any currency conversion is subject to PayPal's exchange rates and fees.
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2. Client Payments

  • Payment Authorization: By initiating a transaction, you authorize PayPal to process payments on your behalf.
  • Deposit & Full Payments: Some services may require an upfront deposit to secure a booking, with the remaining balance due before service delivery.
  • Automatic Payment Processing: If applicable, recurring payments or installment plans are processed automatically through PayPal.
  • Failed Transactions: If a payment fails due to insufficient funds or other issues, your booking may be canceled or placed on hold until payment is completed.
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3. Vendor Payments & Fees

  • Vendor Payouts: Payments to Vendors are processed via PayPal. Vendors must have an active PayPal account to receive funds.
  • Service Fees: Design League deducts a service fee (3-10%) from each Vendor payout before disbursement.
  • Payout Schedule: Vendor payouts are initiated after successful transaction completion. Processing times may vary based on PayPal policies.
  • Chargebacks & Payment Disputes: If a Client disputes a charge via PayPal, the Vendor's payout may be reversed or put on hold pending dispute resolution.
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4. Refunds & Cancellations

  • Vendor Refund Policy: Refunds are subject to each Vendor's cancellation policy. Clients should review Vendor policies before booking.
  • Concierge & Concierge + Onsite Refund Policy:
    • Concierge Package: Non-refundable once planning services begin.
    • Concierge + Onsite Package: Refunds are subject to the separate Service Agreement.
  • PayPal Refund Process: Approved refunds will be processed through PayPal. Processing times may vary based on PayPal's policies.
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5. Payment Disputes & Chargebacks

  • Client Disputes: If you have a dispute regarding a payment, you must attempt to resolve it directly with the Vendor before filing a dispute with PayPal.
  • Chargeback Fees: If a chargeback is filed through PayPal, the responsible party may be liable for chargeback fees.
  • Fraud Prevention: Design League reserves the right to review, delay, or cancel transactions flagged as suspicious or fraudulent.
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6. Taxes & Compliance

  • Vendor Responsibility: Vendors are responsible for reporting and paying any applicable taxes on income received via Design League.
  • Tax Reporting: PayPal may issue Form 1099-K for applicable Vendors in accordance with IRS regulations.
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7. Changes to Payment Terms

Design League reserves the right to modify these Payment Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated terms.

For questions, contact support@designleague.co.

By making or receiving payments via PayPal on Design League, you acknowledge that you have read, understood, and agreed to these Payment Terms.